What to Know When Moving Your Hot Tub to a New Home (Part 2)

If you read our previous blog, “What to Know When Moving Your Hot Tub to a New Home (Part 1),” you learned three main options for relocating your hot tub when moving to a new home. In this blog, we will delve further into moving your hot tub and the steps required to do so.

But first, before you can tackle these steps, be sure to remember that the number one issue when transporting something as heavy and enormous as a hot tub is safety. So take all of the necessary precautions when performing such a risky job.

Once you have planned and prepared to move your hot tub, here are the steps you will need to follow in order to keep this task running smoothly from start to finish.

Step 1: Measure. As you know, hot tubs are very large. Before you even try to move it, you will need to measure it to ensure it will fit in the back of whatever moving truck you decide to use when transporting it to your new home. Be sure to measure all dimensions, for true accuracy.

Step 2: Secure a moving truck. Once you have measured your hot tub, you can go about renting an appropriate moving truck to transport it. A medium-sized truck will most likely be ideal. If the dimensions of your hot tub show that it won’t fit intoyour truck, don’t, under any circumstances, try to make it work. If it won’t fit, it won’t fit – no matter how many ways you try to position it.

Step 3: Inspect the pathway. To make the act of moving your hot tub safer, it’s important to inspect the pathway leading to the moving truck. It should be clear of all obstacles or dangerous spots. Also, check to make sure all openings along the path are wide enough for the tub to fit through safely.

Step 4: Remove the cover. Does your hot tub have a cover? If so, now is the time to remove it. Ignoring this step can cause it to be damaged during transport. If your cover needs to be unscrewed, be sure to keep all screws in a safe place, like a resealable plastic bag. This will make reattaching your cover easier later because all of your supplies will be in one spot.

Step 5: Disconnect the power supply. Hot tubs need electricity to work their magic, so be sure you disconnect it before moving it. Dangling cords are also a big safety risk when transporting your hot tub, making it easy for someone to trip or slip. To keep the power cable safe, wrap it in plastic wrap and store it inside the tub’s storage enclosure that’s located on its side panel.

Step 6: Drain it. A key step not to miss when moving your hot tub is draining it. Believe us, the last thing you want to deal with during a move is a water leak – no matter how big or small it is. To drain your hot tub, it is a good idea to consult your owner’s manual. But for most hot tubs, you can access the water supply line via the side panel. When you access this panel, you can close off the water supply line and let the tub drain fully.

Step 7: Dry it. To further ensure there are no water leaks, securely close the drain cap after your hot tub has drained completely. Then, use towels to dry off any remaining water inside the tub.

Step 8: Move it. All of the previous steps were helping you prepare for this particular step – moving it. This will be one of the toughest parts of the hot-tub-moving process. First, ensure you have all of the necessary supplies. Then, to move your hot tub:

  1. Working as a team, you and your helpers should lift each corner of the hot tub. When lifted, insert one 4”x4” piece of wood beneath each corner. This will elevate your hot tub, keeping it about four inches off the ground.
  2. Once all four pieces of wood are in place, slide a furniture dolly under the front part of the tub. Then, using a second dolly, do the same under the back of the tub. When the hot tub is resting on both dollies, quickly secure the tub to them with straps.
  3. Double-check to ensure the path to the moving truck is clear. Then, begin rolling the hot tub toward the moving truck. Do so slowly and carefully.
  4. When you have reached the back of the moving truck, it is time to load it. Again, use caution. Once inside the truck, leave the dollies beneath the hot tub. To avoid movement during transport, securely tie the hot tub to the side of the truck. For extra protection, cover it with several moving blankets.

For more moving tips and tricks, we can help! Click here for more.

Affordable Movers: How to Find Them

When a home move is on the horizon, you will quickly see how many things need to be accomplished before your relocation date arrives. This being said, you will most likely want to find a moving company to help make the process easier. While this is a great idea, moving is far from cheap, which can make the idea of shelling out extra money to movers hard to do. But what if we told you there are ways to find movers that are not only affordable but also reliable too? If you are in need of movers but are on a tight budget, here are some ways to find a company that is actually affordable:

Look Early

As the saying goes, “the early bird gets the worm.” This is especially true when looking for a moving company. The earlier you start looking for movers, the greater the chance of securing a company that is both reliable and affordable. You will also:

Have a larger choice. The cheaper the rates a moving company offers, the quicker they are booked. Waiting until the last minute to find a low-cost moving company will prove difficult. So push the procrastinator tactics away and start your search in advance. By looking for movers several months before your relocation date, there will be many experienced and trustworthy moving professionals available.

Get a discount. By simply booking a moving company early, you could be eligible for a discount. This is because the goal of most moving companies is to secure as many jobs as possible in advance. By doing so, they are often willing to drop prices to draw in business.

Have more flexible scheduling. When you plan your relocation in advance, you will have the ability to set your moving date during less busy moving times, such as:

  • Off-peak moving season (September to May)
  • Less busy times of the month (second and third weeks of the month)
  • Weekdays

Consider Local Movers

When the safety of your personal possessions and valuables is at stake, many choose to hire a big, reputable, and nationwide moving company. This is because large moving companies are less likely to commit fraud or overcharge you at the end of your move. But don’t dismiss smaller moving companies. Because small moving companies rely mainly on moving jobs within their immediate areas, they work hard to gain the trust of locals; they also offer lower prices in order to attract more customers. When your goal is to find the most affordable movers, it will definitely be worth your time to consider small, local movers instead of big moving chains.

Get Recommendations

When on the hunt for a moving company, it’s crucial to do your search before booking. This way you can ensure you find movers that meet all of your must-have qualities (reliability, trustworthiness, professionalism, affordability).

Every moving company out there will claim to be the best, but what’s most telling is what others say about them. Asking for recommendations from family and friends is a great way to find a moving company that will satisfy you. If several people praise the same movers, this is a huge indication that they are a company that does a good job and you too will be happy with their service.

Another way to find worthy movers is by searching trustworthy websites like Yelp.com. Here you will be able to read genuine reviews from real customers and gain insight into the type of service a moving company provides.

Get In-Home Estimates

After gathering recommendations, you will need to get estimates from several companies in order to find the best rate. It’s important to keep in mind that any estimates you get online or over the phone are never truly accurate. For an accurate moving estimate, you will need to have a representative from each company you are considering hiring to come to your home for a visual survey of your belongings. During this in-home survey, you will be able to:

  • Show the representatives everything you intend to relocate (number, size, type of items);
  • Provide them with all relevant information (specific handling requirements, possible obstacles) needed for them to perform a smooth move;
  • Discuss the details (date, time, liability coverage) of your relocation.

Even if you like the first estimate you’re given, be sure to get a few more from other companies. Be sure to get a written binding estimate, to avoid price changes later.

If you receive an offer that is too good to be true, it probably is, so proceed with caution. This could be a sign of rogue movers who are just out to scam you.

For everything you need to know about moving, click here.

Celebrating 10 Years in Business

 

We at ABC Movers wish to express our sincere appreciation to our employees and customers for their loyal support as we celebrate our tenth year in business. When our company was founded in 2007 with just two employees, we could hardly foresee our growth to a national national company with a staff of 3,000 within ten years. We could not have come this far without the loyal support and hard work of each member of the ABC team.

To further show our appreciation, when enlisting our services, just mention the following code to receive $50 off your move: 10Y50OFF.

To help celebrate ten years of helping YOU move, here are 10 fun facts about moving in the United States!

  1. Friday is the most scheduled moving day.
  1. The busiest time of year to move is during the month of August.
  1. The least busy time of year to move is during the month of February.
  1. Two of the most popular cities to move to in Texas are Austin and Houston.
  1. An estimated 43 million Americans move house each year.
  1. An estimated 33% of all moves are into apartments or multi-family homes.
  1. Local moves make up two-thirds of all moves.
  1. An estimated 40% of all moves are due to job promotions or transfers.
  1. The average person moves 12 times during their lifetime.
  1. On average, people schedule their move 42 days in advance with their chosen moving company.

Job Relocation: Should You Do It?

Being at a crossroads in life can sprout a lot of feelings. Two, in particular, being confusion and disorientation. This is mostly due to the fact that it’s impossible to know which path ahead of you will lead to success. It is especially difficult to make a decision on which course to take when a career opportunity requires you to move across the country. While you’ll feel lots of happiness because your professional skills have been appreciated, along with plenty of excitement at the chance to advance your career, you will also face some what-ifs that will cloud your judgement. It will be hard to imagine leaving favorite places and special people behind. Not to mention the prospect of packing and moving your entire household can sound extremely difficult. This will be especially challenging if you have to relocate your whole family.

What to do? When making such a life-altering decision on whether to stay or go, first weigh the pros and cons. Here are some important questions to consider:

  1. Will you receive a considerable financial boost as a result of a higher income?
  2. Can you envision yourself advancing in your career and working for many years for the company in question?
  3. Is your job stable enough? And if something goes wrong, will it be possible to find another job in the new city?
  4. Will you be able to improve your skills, knowledge and competence, as well as learn new things and acquire considerable experience?
  5. Is the overall atmosphere and attitude of the company encouraging, appealing and pleasant?
  6. Will overall living conditions improve for you and your family?
  7. Will you be able to afford the living costs of your new city?
  8. Will your significant other be able to go with you and also be able to find good employment in the new city?
  9. Will the new environment be beneficial to your children in terms of education, recreational activities, friendships, etc.?
  10. Besides work, what opportunities does your new city offer?

Along with job-related factors, there are also a number of other things to consider before taking the relocation plunge. Here’s a closer look:

Cost of Living. As previously mentioned, you must carefully research the economic situation in your potential new area. This includes the costs of utilities, transportation, food, medical care, insurance, taxes, and other relevant amenities. All of these costs should be compared to those of your current living conditions. Though you may want to move for a better-paying job, if your new city is very expensive, it may turn out to have negative effects on your finances.

Housing. Another major concern to consider before relocating for a job is housing. First, you will need to deal with your current housing situation – mortgages, leasing issues, deposits, etc. For instance, if you are currently renting a home, you will need to end it in an appropriate way with your landlord. If you own your current home, you will need to either sell it or lease it.

Next, you will need to research the real estate market in your future city. You will need to choose a neighborhood that’s suitable for you and your family – whether it be a place you rent or buy.

Timing. As the saying goes, timing is everything. So before you can say yes to a job relocation, you will need to consider if it is a good time to do so – in terms of your current commitments, your spouse’s current job, your children’s schooling, lease agreements, ongoing renovation projects, previously planned trips or vacations, and so on.

Lifestyle. Depending on how far away your job relocation takes you, you may encounter somewhat of a culture shock. Your new surroundings may cause you to encounter different points of view, attitudes, daily routines, and even unique traditions or unusual social norms. In some instances, the cultural background and established etiquette of your new community may clash with your previous lifestyle. Is this something you will be able to handle?

Weather. There is a good chance that relocating to a new state for your job will put you in different climatic conditions. If it does, will you enjoy the weather? It can be very hard to adjust to a colder, very humid or incredibly hot climate. A sudden change can even lead to health issues – allergies, more colds, etc.

One more thing

There is one more thing you should truly consider when a job relocation is up for grabs – the consequences of not accepting the opportunity. Will you miss the chance of a promotion, of expanding your skills or having a job you really love? Will you neglect the possibility to improve your living standard? Will you deny your children the chance to study and develop in a better environment? If the results of not moving will be mostly negative, then it is probably a good idea to gear up and prepare for a job relocation.

For more tips on moving, check out our blog for everything you need to know.

Top 5 Items Damaged When Moving and How to Protect Them

When preparing for a move, you will spend a fair amount of time packing. Each and every item you own will need to be wrapped and boxed in a way that will keep them safe during their transport from old home to new. Failure to do so will result in your belongings being broken or damaged. Before you start packing, it’s a good idea to make a game plan. First, figure out which items are fragile and will be easily broken during your move. Then, gather the appropriate packing supplies that will keep all of your breakables safe.

So which items should you pay extra attention to? Here’s a list of the top five items most easily damaged items during a move, and how to protect them.

1. Drinking Glasses

Considering they are made out of glass, it makes sense that drinking glasses are the #1 most easily damaged item when moving house. So how can you pack them in a way that will ensure you won’t be left with a box full of broken glass? First, individually wrap each glass in packing paper. Then:

  • Place the glass horizontally on packing paper.
  • Grab a corner of the packing paper and roll the glass into the paper. Be sure to tuck the sides of the paper in (imagine wrapping a burrito).
  • Repeat these steps 3-5 times (depending on the thickness of the glass) with more sheets of packing paper.
  • Label each glass so it doesn’t get tossed aside in the packing paper madness that will occur later during the unpacking process.

Once your glasses have been wrapped, you’ll want to ensure you use the appropriate moving box. “Dishpack” boxes are made with double thick walls that create extra protection, which make them perfect for packing all sorts of breakable dishes and glassware. With your box in front of you, crumple packing paper and place it in the bottom of the box. This will provide a protective cushion. Then, place each wrapped glass vertically in one layer inside the box. After completing the first layer, place packing paper on top, and then repeat layers until the box is full.

*If there is any remaining space left in the box, fill it with crumpled packing paper.

2. Plates

Running neck and neck with the most easily damaged item when moving, is plates. The main reason for plates breaking during a move is that most don’t put enough packing paper in each box to adequately protect them. Luckily, wrapping plates takes basically the same steps as wrapping glasses:

  • First, wrap each plate individually in packing paper.
  • Repeat this step 3-5 times with more sheets of packing paper until the plate is properly secured and cushioned.
  • Label each plate.
  • Using dishpack boxes, cushion the bottom of the box’s interior with crumpled packing paper.
  • Place each wrapped plate vertically (not flat!) inside the box.
  • Then follow the rest of the steps listed above in the section about how to pack wrapping glasses.

3. Artwork

Whether you have artwork that is valuable, or even something you made yourself, you want to ensure all pieces are protected during your move. The best way to keep your artwork safe is by using a picture box. First, line the bottom of the box with crumpled packing paper. Then, place your artwork inside the box, keeping it securely in place by stuffing more paper in the front and back, and along the top. You can also use bubble wrap. The point is to make sure whatever is inside the box doesn’t shake, rattle or move during shipment.

4. Lampshades

Due to their awkward shape and often large size, lampshades are another item that can be hard to pack, putting them at a high risk of being damaged during a move. If not packed properly, they can easily be dented or torn. What to do?

  • Wrap the lampshade in bubble wrap. Be sure to cover every inch of the shade.
  • Fill the interior cavity of the shade with packing paper. Avoid using newspaper, because the print can rub off onto the shade.
  • Place the shade inside a properly-sized moving box and fill it with packing paper to keep the shade from shifting around inside.
  • Do not place anything else inside the box, especially on top of the shade. This even includes light items, like linens or clothes.

5. Liquid Cleaning Supplies

A spill that occurs inside of a box during a move can be awful – especially if the spill involves liquid cleaning supplies. These types of liquids can leak and damage items both inside and outside of the box. To avoid this, be sure all bottles of liquid are sealed properly when packed. To do this:

  • Remove the cap of each bottle and place a small piece of plastic wrap over the opening.
  • Tightly screw the cap back on.
  • Tape the outside of the cap to the bottle to further seal and secure it.

To pack your liquid cleaning supplies:

  • Choose a box that is small and secure its bottom with tape. For optimal security, run the tape in multiple directions across the bottom.
  • When the box is full, place packing paper around the bottles to stop them from shifting.
  • Tape the top of the box so it doesn’t open and spills its contents during transport.
  • Finally, be sure to label all boxes.

For more moving tips and tricks, check out our blog!

Step-by-Step Guide to Prepare Your Pool Table for Moving Day

When going through the long and tedious process of packing your house for a move, you will find that there are certain items that are easy to box up, while others are much more difficult. A pool table, for instance, is one possession that falls into the “difficult” category. The optimal route to take when preparing your pool table for a move is to hire professionals who are experienced in doing so. However, it is possible to prepare your pool table for moving day without professional help. If you choose this path, you will require time, tools and muscle power. You will also need our step-by-step guide on how to correctly dismantle your pool table to prepare it for moving day.

Before beginning this project, go ahead and gather all of the tools and equipment you will need – screwdriver, staple remover, socket wrench, etc. You will also need to have a few resealable plastic bags or some other type of sealable container to keep all small parts – bolts, screws, nuts – together and organized. A permanent market will come in handy, too, so you can label bags or containers with what’s inside. Now you are ready to get to work!

Step 1 – Unfasten pockets. The first step in disassembling your pool table is to remove its six side pockets. Depending on the model of your table, pockets will either be stapled in or secured with screws. In order to remove them, climb beneath the table. Then, either remove stables with a staple remover or remove screws with the appropriate screwdriver.

Step 2 – Disengage rails. The next step in dismantling your pool table is to remove the rails. The rails will be bolted in place, so you will need to use a socket wrench to loosen them. Work in sections, removing bolts from one area at a time. When bolts have been taken out, gently slide the rail out. If rails are attached at the corners of the table, you will need to turn the rail over in order to remove it.

Step 3 – Remove felt. One of the most distinct parts of a pool table is the felt that lines its top. Removing it will be one of the most time-consuming steps when taking your pool table apart.

To remove felt, you have a few options:

  • If felt is worn out and you plan to replace it once you put your table back together post-move, just rip it off and throw it away.
  • If felt is stapled to the pool table and you plan to reuse it, carefully extract each individual staple from the edge of the table with a staple remover. When all staples have been removed, carefully fold or roll up the felt (without firm creases) in order to avoid damage and stop wrinkles from forming in the fabric.
  • If felt is glued to the table and you intend to use it again, gently pull the cloth up in a smooth backward motion. *Pulling it upward or forward will cause the felt to stretch out and be ruined. When removing felt from the table’s corners, use extra care. When completed, carefully fold the felt as instructed previously.

Step 4 – Take out slate(s). Once the felt has been removed from your table, you will be able to see what sort of slate it has – one large piece, or three individual pieces. Taking out the slate(s) will be the most dangerous step when taking your pool table apart. This is due to two things: their weight and their fragility. A table with one slate can weigh up to 800 pounds, while a table with several slates can weigh between 150 to 250 pounds per piece.

Because of their extreme weight, you will need to take extra precaution as well as have extra hands to help you during this step. Though slates are very heavy, they can be easily ruined – chipped, scratched, broken – if dropped. If even just one slate gets damaged, you will have to replace them all because slates are perfectly made for each other.

Step 5 – Remove the frame and legs. After successfully completing steps 1-4, you will need to tackle step 5 – removing your pool table’s frame and legs. With help, flip the remaining structure upside down. Using the appropriate hardware, remove each table leg as well as any parts of the frame that can be easily detached.

For even more moving tips, tricks and step-by-step guides, we’ve got just what you need!

A Temporary Move: Packing Tips

If you read our previous blog, you learned some reasons as to why you may face a temporary housing relocation – moving for school or work, or to help a family member in need. But once you have secured your short-term living accommodations, what exactly should you take with you? In this blog, we will provide you with tips on how to pack for a temporary move.

Check Accommodations

As you know, there are many reasons for a temporary move. There are also a number of temporary housing options – hotels, motels, vacation homes, rental houses and apartments, etc. Before you begin to pack for your relocation, it is a good idea to first check what accommodations will be provided for you. Here are some examples:

Furniture and Appliances. It takes a lot of extra time and effort to prepare and move heavy or bulky items, like furniture and appliances. With this in mind, if your temporary home is furnished with items like beds, a couch, tables, a desk, chairs, a refrigerator, and so on, then you won’t have to bother bringing these items along with you. Things like TVs, stereos, kitchen utensils, cookware, and smaller appliances aren’t always provided, so be sure to check if items that are used on a daily basis, like these, are included.

Bedding. Many temporary homes will include bedding – sheets, pillows, blankets, curtains/shades, towels – but you want to verify this just in case. For many, though, having your own bedding is essential to feel comfortable and “at home”, even in a temporary situation.

Consider the Climate

Whether staying in a hotel or at a rental home, you will, of course, need to pack your essentials – clothes, accessories, and so on. But before you pack everything in your closet, first stop and take the climate of your soon-to-be home into consideration. Once you find out what the weather and temperature will be like at the time of your stay, you will be able to make more informed packing choices, as well as save yourself time, energy and money.

You may also want to avoid packing garments you will never put on, such as formal wear if you are not going to attend a formal event, or specialty sports gear if you are not going to be practicing a specific activity.

Essentials and Valuables to Bring

Along with clothes and accessories, there are some must-have essentials to take with you for a temporary relocation. These include:

Important Documents. There are many important documents you must remember to bring with you when moving. Here are some to remember: driver’s license, social security card, birth certificates, insurance policies, credit cards, bank documents, medical records, and passports. There may be more, so think hard to ensure you have everything you need.

Medications. All of your prescribed medications should be a top priority when packing for your temporary move. It’s also a good idea to take along a first-aid kit.

Toiletries. You can, of course, buy new toiletries, like shampoos and cosmetic products, but you may want to save time and effort by taking some of these items along with you.

Children’s Toys and Games. If your child(ren) is moving with you, it’s a good idea to bring toys and games with you. This will not only provide them entertainment and comfort, but this will also save you from having to spend money on re-buying these items.

Electronics. You may not feel the need to take every CD or DVD you own to your new location, but you will definitely want to take your most important and valuable electronics – laptop, phone, camera, TV, chargers, and so on.

Valuable Items. If you own valuable items, like jewelry or family heirlooms, for instance, you won’t just want to shove these possessions into storage. The same is true for belongings that hold a high sentimental value for you.

For more moving tips and tricks, click here.

Top Reasons You May Require Temporary Housing

When it comes to moving, you probably want to be moving into your forever home. After all, who wants to prepare and pack for a move more than once? But life is all about transitions and changes, which means that your move is probably going to be temporary. What are some reasons that may call for temporary housing? Continue reading to find out!

Moving before choosing a new home. Moving to a place where you are surrounded by completely different surroundings and unfamiliar faces can be tough. Not only can it be stressful, but it can also be confusing. Questions, like “What are should I live in?”, “What neighborhoods are best?”, and “Where are essential places located?”, will swirl rampantly around in your head. This being said, it’s important to carefully research your new area so you can find the perfect place and location for you and your family. But this takes time, and sometimes there isn’t enough time to do adequate research prior to moving. Finding a temporary home is the best solution for this situation. This way, you will be able to live in your new surroundings and learn everything there is to know before buying or renting a more suitable and permanent residence.

Temporarily relocating for work. If your job requires you to move temporarily, you definitely won’t want to uproot your entire household and everyone’s belongings unless it’s absolutely necessary. If the temporary relocation is short, you may want to find a place for just you to live in and leave your family behind at home. If the relocation is long, then you may want to bring your family with you. In this case, you will need to find a temporary home for everyone to live in. You may also consider renting out your permanent home to help make paying two monthly housing payments easier.

Moving before your new home is ready. Another common scenario that requires temporary housing is moving before your new home is ready. For instance, if you have sold your home, you may need to move out before the new owners move in – even if your new home isn’t ready yet. This means you will need to find a temporary residence to house you and the fam til you can finally move into your new digs.

Moving while your home is being repaired. House renovations are never fun – especially if you are living at home in the middle of them. Depending on the renovations needed, you may have to vacate your home for a certain period of time. This will require you to find temporary housing for your family and storage for your belongings until the upgrades to your home are complete. Luckily, this type of temporary move will only mean relocating across town, but there will still be many things to consider and take care of.

Moving to study. Your college career may feel never-ending at times, but at some point, it will definitely come to a close. This is why moving to college is one of the most temporary moves a person will make in their lives. Whether moving to a place on campus, or off, you will have many items to pack and take with you in order to survive those fun and stressful college years.

Moving to help someone. When it comes to life, always expect the unexpected. For example, a close friend or relative may suddenly be in a situation where they need your help – especially for medical reasons. Having to move closer to a person in need is another reason that will require you to find temporary housing and tackle the necessary steps to set it up.

Now that you know some reasons why you may require temporary housing, head over to our next blog to learn some temporary housing options and how to pack for your non-permanent move.

Bad Movers: How to File a Complaint

Did you know an average of 36 million Americans move each year? With this stat in mind, you can imagine just how busy most moving companies are. While there are lots of moving companies out there that provide excellent service, there are also many that do not. Some are dishonest. Some are unprofessional. And some are just plain rude. As you probably already know, moving house is stressful – much too stressful to have to endure incompetent, untrustworthy movers. If you would like to know tips on how to spot a bad moving company, we have you covered, but in this article, we will discuss how to file a complaint against movers.

Should you file a complaint?

If you are unhappy with the service your moving company provided, here are some ways to know if you are in the right to file a complaint against them:

  • You were treated in a rude and non-professional way;
  • They arrived late to pick up your items or to deliver them to your new home;
  • They handled your moving boxes and furniture carelessly, causing minor or serious damage to your belongings and/or property;
  • They failed to deliver all of your belongings to your new address and are unable to locate where the missing items are;
  • They requested much more money than they originally quoted;
  • They tried to cheat you, rip you off, or showed negligence by using dishonest scamming methods.

After reviewing the list above, and if you feel your voice needs to be heard about the service you were provided, here are the steps to take in order to file an official complaint.

Step 1: Contact Your Movers

If you have a problem with the service your movers provided, the first step to take is to contact them. This should be done as quickly as possible because waiting can lead to an even more negative experience. Coming to a peaceful resolution of a dispute or claim is the best solution for both parties, saving time, money and stress.

Inform your movers about the problem or problems you experienced, in the best possible way – and stay calm. Becoming aggressive or angry will not help your situation. Also, be ready to provide evidence to back up your complaint, such as photos that can prove the existence and the extent of the damage your belongings suffered while in your movers’ possession.

After reviewing your complaint, the movers should compensate you based on the moving valuation you agreed on prior to your move.

Step 2: Write a Review

Whether your moving company provided good or bad service, you should always take the time to write a review. Good reviews will help the moving company further their great business, while a bad review will help warn others so they don’t experience a bad move like you did.

Another reason to write a review is if your movers won’t take your complaint seriously, or if the issue you are having with them is much more serious than a few broken dishes. No business ever wants to receive a negative review, so writing one may help you solve the issue in your favor.

Step 3: File a Complaint with the Federal Motor Carrier Safety Administration (FMCSA)

Another important step to take in filing a complaint against a moving company is to inform the U.S. Department of Transportation. To do this, the case must involve:

  • A mover that is unlicensed or uninsured.
  • Incidents of damaged or stolen items.
  • Failure to keep the agreed timeframe of the move, delivery, etc.
  • Overcharging of over 110% of a non-binding estimate.

After submitting your complaint, it will be entered into the FMCSA’s consumer complaint database. It will then be used for analytic and statistical purposes.

To file a complaint, you must fill out a Household Goods Consumer Complaint form. (← this will have a link attached when I post it.)

Step 4: File a Complaint Against a Moving Company with the American Moving and Storage Association (AMSA)

You can also file a complaint against your mover with the American Moving and Storage Association (AMSA). These complaints will involve cases of shipment delay or moving service performance. To submit a complaint, click here.

Step 5: File a Complaint Against a Moving Company with the Better Business Bureau (BBB)

Another outlet to file a complaint against your mover is with the Better Business Bureau, either online or at their nearest location. Note, however, that the BBB cannot make your mover undertake any particular actions concerning reimbursement because it is not a governmental institution.

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How to Spot a Bad Moving Company

Moving house requires many things, but planning and preparing are two of the biggest. These tasks help make a relocation easy and more successful, and you do want that, don’t you? Sure you do! Unfortunately, no matter how much effort you put into orchestrating a move that is flawless, certain events can occur that are simply out of your control. One thing, in particular, is to hire a bad moving company. After putting so much time and effort into planning and preparing a good local or long-distance move, it can be truly disheartening to have a poor moving company ruin it all. Though there are some movers out there who are dishonest, disreputable and fraudulent, let it be known that there are also many good and respectable moving companies that strive to make your relocation a success. So how do you bypass the “bad” movers and end up with a “good” one? The first step is by learning how to spot a bad moving company.

Bad Online Reputation

When on the search for a moving company to help with your relocation, one of the first things to research online are reviews and testimonials left by former customers. Good, reliable movers care about their reputation and work hard to keep their online record clean by providing excellent service and handling any claims, disputes and issues with clients in a quick and fair manner. Yes, there will also be a few bad reviews every now and again no matter what the business, but if a moving company is followed by mostly bad reviews, proceed with caution because you may be next to leave a bad review.

Not Licensed

All legit businesses must be registered with and licensed by the Federal Motor Carrier Safety Administration (FMCSA). This includes interstate movers. Before hiring a moving company, you should check out the FMCSA’s website and ensure they have the required licensing information. If they do not, run the other way because you may be dealing with scammers.

Refuse to Insure Your Belongings

Just as moving companies are required to have the proper licensing, they must also assume proper liability for the value of items they relocate. As a consumer, it is your right to ask a moving company for proof of insurance, request any additional information about insurance options they offer, and what their process is for filing a claim in case of lost or damaged items.

If a mover refuses to provide you with the proper moving coverage for your items, this is a big warning sign that something’s not right and you should take your business elsewhere.

Phone or Internet Estimates Only

Getting a moving estimate via the phone or internet is incredibly easy. But consider this – how will a mover be trusted to provide you with a precise moving estimate without performing a detailed, in-home inspection of all the items you have to move? Obviously, they can’t.

In order to get a detailed and accurate moving estimate, it is important to request an in-home inspection by a qualified representative from the company. The primary job of a moving expert is to determine exactly how many items a person has to move, along with any special circumstances there may be (e.g., an item is too heavy, awkwardly shaped, fragile, etc.). They are also responsible for noting any details that will affect the final cost of the move, such as special packing requirements, long flights of stairs, narrow hallways or doors, and so on.

With all of this said, to ensure you are not handed an alarming bill after your move, never accept moving estimates solely over the phone or internet. Also make sure you get an in-home estimate from several reputable moving companies (not just one!) before making your final decision in who to hire for your relocation needs.

Other Red Flags to Watch Out For

We have already discussed several things you should do to ensure you don’t hire a bad moving company for your relocation, but there are some additional red flags to be aware of. If you experience any of these things during your search for a moving company, don’t hire them.

  • They do not answer the phone with their company name.
  • They do not have a website, or their website does not provide licensing information, insurance options, nor an address.
  • The mover does not provide flexible payment options, but instead demands a large deposit or cash-only payment.
  • On moving day, your movers show up in an unmarked moving truck, seem unprofessional, bring dirty or damaged packing materials, or behave in a rude manner.

For more moving tips and tricks, we’ve got ’em!